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Product Support

We Are Here to Assist With Any Technical Taxprolink Issues You Are Experiencing

We apologize if you are experiencing difficulty with our software. We have dedicated tax professionals waiting to take your call and help get you back up and running. Please contact us at (800) 746-8901 to immediately speak to one of our technical support specialists.

We have also provided video responses to frequently asked questions below to help you address common issues customers may experience.

We look forward to helping solve your problem.

Support Hours Contact Info

Monday 9 am - 11 pm EST
Tuesday 9 am - 11 pm EST
Wednesday 9 am - 11 pm EST
Thursday 9 am - 11 pm EST
Friday 9 am - 11 pm EST
Saturday 10 am - 6 pm EST Sunday 12 pm - 6 pm EST


Frequently Asked Questions (FAQ’s)

What is “cloud/web-based” software?
What is the difference between interview vs. direct input?
How to process bank products in Taxprolink?
What are the features of Taxprolink?
How to download check printing software in Taxprolink?
How to create a free trial account in Taxprolink?
What are the benefits of Protection Plus?
How to setup my invoice?
How do I transmit the client’s return?
How do I set up my pricing schedule?
What is a bank product?
How do I email a tax return to my client?